Privacy Policy

Last Updated: 5/23/2025

1. Introduction

This Privacy Policy explains how Wahlu Labs ("Wahlu", "we," "us," or "our") collects, uses, and protects your personal information when you use our social media automation platform and related services (collectively, the "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

This Privacy Policy is linked from our homepage and is also linked on our OAuth consent screen when you connect your Google account or other third-party services. It applies to all user data processed by our Services, including data received through Google APIs or other platform integrations.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

  • Account information (name, email, password, profile picture)
  • Billing information (payment details, billing address)
  • Social media account access tokens and related information (stored securely and only used for publishing content)
  • Posts you create, upload, or import to our Services
  • Communications with us

2.2 Information Collected Automatically

  • Usage data (features used, time spent, actions taken)
  • Device information (IP address, browser type, device type)
  • Cookies and similar technologies
  • Log data

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our Services
  • Processing transactions and managing accounts
  • Communicating with you about our Services
  • Analyzing usage patterns to improve user experience
  • Ensuring the security and integrity of our Services
  • Complying with legal obligations
  • Authenticating and publishing posts to social media platforms you've connected, in accordance with each platform's API usage terms

4. Sharing Your Information

We may share your information with:

  • Service providers who help us operate our business
  • Social media platforms when you connect your accounts
  • Legal authorities when required by law
  • Business partners, with your consent
  • In connection with a business transfer (merger, acquisition, etc.)

We do not sell your personal information to third parties for marketing purposes.

We use secure, authorized APIs provided by platforms like Meta and TikTok to connect your accounts, and only share information necessary to perform scheduled actions you've initiated.

5. Google API Services and Limited Use

Our application uses Google API Services. When you connect your Google account to Wahlu, we may request access to certain Google user data. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

5.1 Limited Use Requirements

Our use of data received from Google APIs will comply with the following requirements:

  • We will only use this data to provide or improve user-facing features that are prominently displayed within our application's user interface.
  • We will not transfer the data to others unless necessary to provide or improve features that support the user's requested functionality, and only with your explicit consent.
  • We may transfer data as necessary for security purposes (such as investigating abuse), to comply with applicable laws, or as part of a merger, acquisition, or sale of assets after obtaining your explicit prior consent.
  • We will not allow humans to read your data unless:
    • You provide affirmative agreement to view specific messages, files, or other data;
    • It is necessary for security purposes;
    • It is necessary to comply with applicable law; or
    • The data is aggregated and used for internal operations in accordance with applicable privacy requirements.
  • We will never transfer or sell your Google user data to third parties such as advertising platforms, data brokers, or information resellers.
  • We will never use Google user data for advertising purposes, including retargeting, personalized, or interest-based advertising.
  • We will never use Google user data to determine credit-worthiness or for lending purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our Services and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to processing of your information
  • Request transfer of your information
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

9. Data Deletion Requests

If you would like to request the deletion of your account or any associated data, you may do so at any time by contacting us at steve@wahlu.com. We will process verified deletion requests within 30 days, subject to any legal requirements to retain certain data.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

11. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to protect your information when it is transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at steve@wahlu.com.