Change or cancel your plan

Only the workspace owner can change the plan.

Open your plan

1. Click your workspace name at the top left.
2. Click Workspace settings, then Billing.

Plan shows your plan and the date it renews.

A Legacy plan tag means we no longer sell that plan. You keep it for as long as you stay on it.

A complimentary plan is free until the date shown. You won't be charged for it.

Change your plan

1. Click Change plan.
2. Pick Monthly or Yearly at the top.
3. Click Switch or Switch at renewal on the plan you want.

Moving up starts today.

1. A secure Stripe page shows the exact price. Stripe is the company that handles our payments.
2. Check it, then confirm.
3. You pay the difference now. If your new plan has more credits, you get extra credits for the rest of this period.

Moving to a cheaper plan, or from yearly to monthly, starts when your current period ends.

1. Click Switch at renewal.
2. Click Book the change.

Nothing is charged today. You keep your current plan until then. The Plan card shows the change and its date. To stop it, click Keep current plan.

If a plan says Message us to switch, click it and we'll move you.

Pay yearly

Yearly plans give you 2 months free.

1. Click Change plan.
2. Click Yearly at the top.
3. Click Switch on your plan.

Update your card

1. Find Payment methods.
2. Click Add new and add your card on the Stripe page.
3. Back in Wahlu, click the ⋮ menu next to the new card.
4. Click Make default.

To remove an old card, click the ⋮ menu next to it, then Remove. You can't remove your default card.

Add your ABN

1. Find Billing details.
2. Click Edit.
3. Type your business name, address and ABN.
4. Click Save.

Your ABN shows on your next invoices.

Cancel

1. Scroll to Cancel plan at the bottom.
2. Click Cancel.
3. We may show you a way to stay for less, like paying yearly. Click No thanks to go on.
4. Click Cancel plan to confirm.

Your plan keeps working until the end of the period you paid for. Then it stops. Your account and posts are not deleted.

Changed your mind? Click Keep plan in the Plan section before that date.

If you cancel during your trial, you won't be charged.

Refunds

You may get some or all of your money back. It depends on how soon you ask and how many credits you used. Read section 6 of our Terms for the full rules.