Troubleshooting
Fix failed posts, reconnect accounts and sort out common problems.
- Why did my post fail?What each failed-post reason means, the most common causes on each network, and how to fix them.
- Reconnect an accountWhen an account's link to Wahlu stops working or is about to expire, reconnect it in a few clicks.
- My photo posted sidewaysPhone photos could post on their side. This is fixed for new uploads. Here is how to fix older ones.
- TikTok privacy and settingsChoose who sees your TikTok post, mark brand or paid posts, and fix posts that went out as private.
- Fix Facebook Page problemsCan't find your Page, lost access, or Meta blocked a post? Check these things first.
- Switch Instagram to a Business or Creator accountInstagram only lets apps post to professional accounts. Switching is free and takes a minute.
Still stuck?
We are happy to help. In Wahlu, click the ? button, then Contact support. Or email hello@wahlu.com.