Skip to content

Delete your account

Delete your Wahlu account yourself. See what you lose, what we keep, and what happens next.

Updated

You can delete your Wahlu account yourself. It happens straight away and can't be undone.

What you lose

  • Your Link in bio page. Your wahlu.me handle is freed for someone else.
  • Your connected social accounts. Wahlu can't post to them any more.
  • Your scheduled posts. They won't go out.
  • Your drafts, posts and media.
  • Your brands and the workspaces you own.
  • Your plan. It ends when your account is deleted.

Posts you already published stay on the social platforms.

If other people use your workspace

When you own a workspace, deleting your account deletes it for everyone. To keep it for your team, transfer it to a member first. See Transfer ownership.

Workspaces that someone else owns stay. You are just removed from them.

Delete your account

  1. Click your picture at the bottom left.
  2. Click Account, then General.
  3. Under Delete account, click Delete account.
  4. If Wahlu asks, click Sign in again. This checks it's really you.
  5. Read What you'll lose.
  6. Under Before you go, pick why you're leaving. The two questions below it are optional.
  7. Click Delete account.
  8. Type delete, then click Delete account again.

On a phone, the app opens this page in your browser.

What happens next

Your account is deleted as soon as you confirm. You are signed out on every device and can't sign back in to it.

We then cancel your plan, disconnect your social accounts and remove your data. This starts at once and takes a few minutes.

If you sign in again while this is running, Wahlu asks you to try again in a few minutes. After that, signing in the same way starts a new, empty account.

What we keep

We keep your answers to Before you go. We also keep a few counts with no name on them, like your plan and how many posts you made. None of it can be tied back to you.

We also keep records the law says we must keep, like billing records. Our Privacy Policy explains what we keep and for how long.

Delete only part of your data

To delete one brand or one workspace, see Delete your data.

Questions

Can I get my account back?
No. Deleting your account is permanent. Download anything you want to keep first.
Do I get a refund?
Your plan ends when your account is deleted. Time you paid for isn't refunded unless section 6 of our Terms says you can have one.
What happens to posts I already published?
They stay on Instagram, Facebook and your other platforms. Only the copies in Wahlu are deleted.
How long does it take?
Your account is deleted as soon as you confirm. Removing all your data then takes a few minutes. You can't undo it.
Can I sign up again later?
Yes. Sign in the same way as before and you get a new, empty account. Nothing from the old one comes back.

Still stuck?

We are happy to help. In Wahlu, click the ? button, then Contact support. Or email hello@wahlu.com.